Customer Support Specialist

Há 4 dias


Coimbra, Coimbra, Portugal Tn Portugal Tempo inteiro

**About the Role**

We are seeking a highly skilled Customer Support Specialist to join our team at Tn Portugal. As an Italian Gaming Industry Expert, you will play a vital role in delivering exceptional customer experiences.

**Responsibilities:**

  • Provide timely and effective support to customers through various communication channels.
  • Analyze complex technical issues and troubleshoot hardware and software problems.
  • Collaborate with internal teams to implement process improvements and update knowledge bases.

**Requirements:**

  • Native or Proficient level of Italian (C2).
  • Advanced level of English (C1).
  • Previous experience in customer services or escalation support role, preferably within the gaming industry or tech support environment.

**What We Offer:**

  • Competitive wages.
  • Paid professional training.


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