Customer Support Specialist
Há 4 dias
**About the Role**
We are seeking a highly skilled Customer Support Specialist to join our team at Tn Portugal. As an Italian Gaming Industry Expert, you will play a vital role in delivering exceptional customer experiences.
**Responsibilities:**
- Provide timely and effective support to customers through various communication channels.
- Analyze complex technical issues and troubleshoot hardware and software problems.
- Collaborate with internal teams to implement process improvements and update knowledge bases.
**Requirements:**
- Native or Proficient level of Italian (C2).
- Advanced level of English (C1).
- Previous experience in customer services or escalation support role, preferably within the gaming industry or tech support environment.
**What We Offer:**
- Competitive wages.
- Paid professional training.
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