Digital Commerce Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

About the Role

We are seeking an exceptional Digital Commerce Support Specialist to join our client's dynamic team. As the world's leading social media platform, they are defining the future of communication, collaboration, and community.

As a Digital Commerce Support Specialist, you will play a crucial role in improving the experience of businesses that use our client's commerce platform. You will provide support via chat, email, and phone in matters related to all self-service products, post-sales, troubleshooting regarding products and finance workflow across diverse service channels.

Key Responsibilities

  • Provide timely and effective support to businesses using our client's commerce platform
  • Assist with troubleshooting and resolving issues related to products and finance workflow
  • Collaborate with cross-functional teams to ensure seamless customer experience

Requirements

  • Native Spanish level
  • Fluent in English (C1/C2)
  • Excellent problem-solving and communication skills

Working Conditions

You will work 40 hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, 24/7. The workplace is located in Entrecampos, Lisbon.

Compensation and Benefits

The estimated salary for this role is around €25,000 - €30,000 per year, depending on experience. Additionally, you will enjoy a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.

What We Offer

  • A chance to be part of a global force shaping the future of social technology
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

About Get the Job

We are a recruitment agency dedicated to connecting top talent with exciting and reputable organizations. Our mission is to help people achieve their career goals while driving innovation and progress in the industry.


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