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Online Video Customer Experience Agent
1 semana atrás
Job Overview: We are seeking a highly motivated and customer-focused Customer Service Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various channels.
Key Responsibilities:
- Provide timely and accurate responses to customer inquiries
- Offer personalized solutions to customer concerns
- Collaborate with other departments to resolve complex issues
- Contribute to the success of the department
Requirements:
- Native level of German and at least B2 level of English
- 1 year of customer service experience in a contact center
- Understanding of the value of excellent customer experience
- Excellent listening and communication skills
- Energetic and proactive approach
- Interest in intercultural communication and expatriate lifestyle
- Valid Portuguese work permit (required)
What We Offer:
- Competitive salary
- Meal vouchers and transportation allowances
- Private health insurance after 6 months
- Relocation package
- Pleasant and inspiring working atmosphere in an international environment
- Opportunity to be part of a rapidly expanding global organization
- Professional development and clear career path
- Free fruit, coffee, tea, water, and more
