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Electric Mobility Support Specialist
1 semana atrás
**About the Role**
We are looking for a Community Specialist to join our team in Lisbon. The successful candidate will be responsible for managing social media interactions and e-Mobility Service Providers (eMSPs) across various platforms.
Your Key Responsibilities:
- Manage social media interactions and respond to customer inquiries and comments in a timely and professional manner.
- Perform quality checks on existing EV support and installation processes to ensure compliance standards.
- Triage and escalate urgent issues to drive resolution.
- Document customer contacts and trends thoroughly.
About Our Ideal Candidate:
- Fluency in French, Portuguese, and English, with the ability to prepare business documents and conduct meetings in these languages.
- Proven experience in community management and ability to autonomously manage social media efforts.
- Interest and enthusiasm in electric mobility, with experience in this area or related field being highly valued.
- Comfortable working with Google Sheets and Google features.
We Are Looking for Someone Who Is:
- Dedicated and passionate about electric mobility.
- Able to work collaboratively as part of a team.
- Adaptable and able to work in a fast-paced environment.
