Dutch Market Representative
Há 7 dias
Are you passionate about delivering exceptional customer experiences? Do you have a knack for speaking multiple languages? We're looking for a talented Multichannel Support Specialist to join our team in Portugal
About the CompanyOur client is a multinational e-commerce company operating in the Netherlands and Belgium, serving over 11 million active customers. With a diverse product range and a strong online presence, we need a skilled individual to support our customers across various channels.
The ProfileTo excel in this role, you should possess:
- a native command of Dutch and excellent English language skills
- superior communication and interpersonal skills
- an ability to work in a fast-paced, dynamic environment
- experience in a contact center setting (a plus)
You will be responsible for:
- engaging with customers across multiple channels (voice, email, social media)
- solving customer inquiries and issues related to our products and services
- providing proactive support to ensure customer satisfaction
- collaborating with internal teams to resolve complex customer issues
We offer:
- a competitive salary and performance-based bonuses
- remote work opportunities throughout Portugal
- full-time position with opportunities for career growth and professional development
- a comprehensive benefits package including health insurance and paid time off
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