Retail Care Representative
Há 6 dias
About us Dorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart; durable, helpful, and caring. Your Mission As a Retail Care Representative , you will play a crucial role in building and maintaining strong relationships with our retail partners and consumers. You will be responsible for providing personalized support, addressing inquiries, and ensuring a positive experience for our retail customers and final clients. Your Main Tasks Serve as the main point of contact for retail partners and consumers, responding promptly to inquiries, requests, and concerns via phone, email, or in-person visits; Build and maintain strong relationships with retail store managers, sales associates, and other key stakeholders to foster collaboration and partnership; Proactively engage with retail partners to understand their needs, provide product recommendations, and identify opportunities for upselling and cross-selling; Process retail orders accurately and efficiently, ensuring timely delivery and fulfillment of products to retail stores; Prepare regular sales reports, dashboards, and presentations for internal stakeholders and retail partners to communicate performance insights and recommendations; Proactively identify opportunities to enhance the retail customer experience and streamline processes to improve efficiency and effectiveness. Provide product information, usage instructions, and troubleshooting guidance to consumers, ensuring they have a positive experience with our products; Document consumer interactions, complaints, and resolutions accurately in the customer relationship management (CRM) system for tracking and reporting purposes; Stay informed about our products, policies, and procedures, participating in ongoing training and development opportunities to enhance product knowledge and customer service skills. Your Profile 2 years of experience in customer service, consumer care, or related roles; Fluent in French (mandatory); Excellent communication and interpersonal skills, with the ability to empathize with consumers, build rapport, and communicate effectively across diverse channels; Strong problem-solving and decision-making abilities, with a customer-focused mindset and a commitment to delivering exceptional service; Sales acumen and a results-oriented mindset, with a track record of achieving sales targets and driving business growth; Available for hybrid work. Are you ready to grow with us? The people behind our products and brands make Dorel Juvenile an even stronger company. We are extending our leading market position and believe team spirit, personal drive, and accountability can make a real difference in achieving sustainable growth. This is essential for our future. We invite you to grow with us Do you want to be part of the growth of the next generation? Dorel needs your contribution Send your resume in English. Only the candidates with the pretended profile will be contacted in two weeks' time
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Retail Care Representative
Há 2 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroAbout us Dorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart; durable, helpful, and caring. Your mission As a Retail Care Representative...
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Retail Partnership Specialist
Há 7 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroYour RoleWe are seeking a highly skilled Retail Care Representative to serve as the primary point of contact for our retail partners and consumers. This role requires building strong relationships, addressing inquiries, and ensuring a positive experience for all stakeholders.
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Customer Care Ambassador
Há 7 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroAbout UsDorel Juvenile's mission is to empower families worldwide by providing them with high-quality juvenile products that meet their unique needs. As a Retail Care Representative, you will play a vital role in achieving this mission by fostering collaboration and partnership with our retail partners.
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Retail Product Specialist
Há 2 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroJob DescriptionAbout Us: Dorel Juvenile is a leading manufacturer of juvenile products, serving over 100 countries worldwide. We strive to provide high-quality products that meet consumer expectations.Your Mission: As a Retail Care Representative, you will be responsible for building and maintaining strong relationships with our retail partners and...
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Sales and Support Representative
Há 2 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroRole OverviewThe Retail Care Representative plays a vital role in building and maintaining strong relationships with our retail partners and consumers. Key responsibilities include:Responding promptly to inquiries, requests, and concerns from retail partners and consumers via phone, email, or in-person visits;Building strong relationships with retail store...
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Care Service Representative
Há 2 dias
Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiroYour Career with UsAre you ready to take your career to the next level? As a Care Service Representative at Dorel Juvenile, you will have the opportunity to work with a leading global brand in the juvenile products industry.Main Responsibilities:Deliver exceptional customer service by responding promptly to consumer inquiries and resolving issues to their...
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Retail Sales Representative
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Vila do Conde, Porto, Portugal Phiture Tempo inteiroNike Store Athlete OverviewAs a Nike Store Athlete (Sales Associate), your mission will be to deliver a premium consumer experience by demonstrating expertise in navigating individual needs and providing complete solutions through Nike products and services.ResponsibilitiesUtilize customer service skills and basic sales techniques to connect customers with...
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Care Experience Expert
Há 5 dias
Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiroDelivering Exceptional Customer ExperiencesDorel Juvenile's vision is to create a world where families can live carefree lives, free from worries about their children's safety and well-being. As a Consumer Care representative, you will be instrumental in achieving this goal by providing top-notch customer service and support.Your Key Tasks- Respond to...
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Customer Service Advocate
Há 2 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroKey ResponsibilitiesWe are seeking an exceptional individual to join our team as a Retail Care Representative. This role involves:Serving as the primary point of contact for retail partners and consumers, providing timely responses to inquiries and resolving issues efficiently;Building strong relationships with retail store managers, sales associates, and...
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Consumer Care Representative
2 semanas atrás
Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiroAbout usDorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart; durable, helpful, and caring.Your MissionAs a Consumer Care, you will serve as...
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Consumer Care Representative
1 semana atrás
Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiroAbout usDorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart; durable, helpful, and caring.Your MissionAs a Consumer Care, you will serve as...
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Customer Experience Representative
Há 3 dias
Vila do Conde, Porto, Portugal Nike Tempo inteiroAbout the RoleWe are looking for a talented and enthusiastic individual to join our team as a Customer Experience Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and providing them with a seamless shopping experience.Key...
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Customer Service Representative
Há 3 dias
Vila do Conde, Porto, Portugal Nike Tempo inteiroIn this role, you will be responsible for delivering a premium consumer experience by demonstrating expertise in navigating individual needs and providing solutions through Nike products and services. As a Customer Service Representative, you will connect customers with the right products, drive sales, and build strong relationships between consumers and the...
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Customer Service Representative
Há 5 dias
Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiroAbout UsDorel Juvenile is a world-leading juvenile products company, providing families with high-quality products in over 100 countries. Our mission is to help families live carefree lives by offering durable, helpful, and caring products.Your MissionAs a Consumer Care representative, you will serve as the primary point of contact for consumers seeking...
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Product Knowledge Expert
Há 7 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroNike Retail Sales PositionThe Nike Store is seeking a dynamic and results-driven Retail Sales professional to join our team. As a Retail Sales representative, you will play a critical role in driving sales growth and exceeding customer expectations.Main ResponsibilitiesDevelop and maintain in-depth knowledge of Nike products and services.Identify and...
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Product Expert for Retail Partners
Há 2 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroJob RequirementsTo excel in this role, you will need:At least 2 years of experience in customer service, consumer care, or related roles;Fluency in English and French (mandatory);Excellent communication and interpersonal skills, with the ability to empathize with consumers and build rapport;Strong problem-solving and decision-making abilities, with a...
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Customer Service Representative
Há 7 dias
Vila do Conde, Porto, Portugal Phiture Tempo inteiroCompany OverviewDorel Juvenile is a leading global provider of juvenile products, catering to families in over 100 countries. We prioritize delivering exceptional customer experiences through durable, helpful, and caring solutions.
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Customer Experience Advocate
Há 2 dias
Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiroAbout UsDorel Juvenile is a leading global juvenile products company with operations in over 100 countries. Our goal is to provide families with high-quality, durable, and helpful products that rank highest in consumer reviews.Our MissionAs a Consumer Care Representative, you will be the primary point of contact for consumers seeking assistance with our...
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Own Retail Projects
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Vila Nova de Gaia, Porto, Portugal Grupo Salvador Caetano Tempo inteiroDescrição da funçãoTrabalha no Salvador Caetano, um grupo internacional presente em 3 continentes com mais de 75 anos na indústria e setor automóvel. Temos uma rede de mais de 7000 colaboradores em 43 países.Valorizamos as relações forjadas ao longo dos anos com nossos colaboradores, parceiros e clientes. O setor automóvel é um dos líderes em...
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Own Retail Projects
3 semanas atrás
Vila Nova de Gaia, Porto, Portugal Grupo Salvador Caetano Tempo inteiroVila Nova De Gaia, Portugal | Publicado em 30-01-2025- Distrito/Concelho Porto- Cidade Vila Nova De GaiaDescrição da funçãoSalvador Caetano é um grupo internacional presente em 3 continentes, com mais de 75 anos dedicados à indústria e setor automóvel. Emprega mais de 7000 pessoas, em mais de 43 países.Na Salvador Caetano criamos valor nos nossos...