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Customer Service Liaison

1 semana atrás

Lisboa, Lisboa, Portugal Convergys Tempo inteiro
About the Role

We are seeking a Customer Representative to manage supplier invoices, clarify invoice doubts with suppliers, and resolve issues escalated by suppliers.

This role requires strong analytical and problem-solving skills, proficiency in Excel, and excellent communication skills.

Key Responsibilities:
  • Manage supplier invoices in the internal system
  • Clarify invoice doubts with suppliers through email and phone communication
  • Analyze and resolve issues escalated by suppliers
Requirements:
  • High proficiency in German (written and oral) and fluency in English (B2)
  • Strong analytical and problem-solving skills
  • Proficiency in Excel and excellent communication skills
  • Autonomy to ensure end-to-end delivery of cases
  • Responsibility, flexibility, dynamism, and resilience

This is an exciting opportunity to grow your career in a dynamic organization.