ServiceNow System Administrator Position

2 semanas atrás


Braga, Braga, Portugal Phiture Tempo inteiro

Job Description: We are seeking a highly skilled ServiceNow System Senior Administrator to join our team at Phiture. The successful candidate will serve as the main point of contact for support, administration, and maintenance of the ServiceNow platform and associated applications.

Responsibilities: The ServiceNow System Senior Administrator will work with a team to manage the configuration and maintenance of a ServiceNow system in a fast-paced agile project environment. Key responsibilities include resolving LDAP/SSO related issues and integration-related issues, enabling plugins, creating transform maps, modifying existing transform maps, adding or modifying field maps, creating or modifying simple transform map scripts, creating or customizing SLAs, managing email properties and system properties, table archiving, coordinating with ServiceNow vendor support, and managing 3rd level support and escalations.

Requirements: The ideal candidate should have at least 12 months of hands-on experience with ServiceNow Administration, database concepts, and data onboarding experience. A strong understanding of the dependency between different ServiceNow platform and cloud components is essential. Experience with ServiceNow datasets, transform maps, and reporting is also required. Exposure to Agile/SCRUM methodology and certifications in ServiceNow System Administrator and ITIL Foundation are desirable.



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