Senior Account Operations Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

**About the Role**
We are seeking a highly skilled and experienced operations professional to join our Emma – The Sleep Company team. As a Senior Account Operations Specialist, you will be responsible for monitoring and improving our retail B2B operations and service performance for respective accounts. You will also set up and maintain retailer information in our systems, as well as oversee all operational tasks related to our retailer accounts.

**Key Responsibilities**
* Monitor and improve our retail B2B operations and service performance for respective accounts* Set up and maintain retailer information in our systems* Oversee all operational tasks related to our retailer accounts* Collaborate with internal and external partners to drive process improvements* Work on optimizing our order intake processes

**What We're Looking For**
You ideally have gained first-hand experience in a B2B environment related to logistics, e-commerce, or have worked in a start-up environment before. You are a highly structured person who excels at managing multiple accounts simultaneously. You do not shy away from problems but rather act proactively and find solutions. You are also fluent in English, with other European languages being a plus.

**What We Offer**
* A combination of personal and company growth to accelerate your career and help you reach your goals* The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team* Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA* The opportunity to work and learn from experts in diverse fields and get to know your team members at exciting company events* A commitment to promoting inclusion in our workplace and celebrating diversity* A dynamic and innovative work environment that values creativity and outside-the-box thinking



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