Enterprise ServiceNow Solution Architect

Há 1 mês


Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro
Job Description

We are seeking a highly skilled Enterprise ServiceNow Solution Architect to join our team at Unit4 Nv. As an integral part of our organization, you will be responsible for designing and implementing innovative solutions using the ServiceNow platform.

In this role, you will work closely with our Platform team, process owners, Enterprise Architecture, and IT Security to produce technical designs and development that address business requirements in the most effective and secure manner. You will be required to consider the current business needs and architecture of the environment while reviewing future enhancement roadmaps and assessing core platform and/or application changes driven by version upgrades.

Key Responsibilities:
  • Designs, develops, configures, and customizes ServiceNow applications and services to deliver new functionality and capabilities.
  • Works with business process owners in shaping/refining requirements that align with overall strategy and product roadmap.
  • Assists with second-level incident resolution, problem root cause analysis, and post-change validation.
  • Provides on-call support when critical production issues occur.
Requirements:
  • Strong technical foundation and knowledge of the ServiceNow platform and architecture.
  • Knowledge of Agile and Scrum development approaches.
  • Ability to learn and adapt to new technologies related directly or indirectly to the ServiceNow platform.
  • Development skills in scripting, business rules, data imports, ACL's, data policies, UI policies, data import and transformation, logging, error remediation, data encryption, flow designer (including Integration Hub spokes), notifications, SLA's, metrics, database views, assessments, forms, workflow, and language translations.
What We Offer:
  • A competitive salary of $120,000 per year.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • A chance to work with a talented team of professionals who share your passion for innovation and excellence.


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