Resource Coordinator

1 dia atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
Job Description:

We are seeking a highly skilled Resource Coordinator to join our team in Philips Health Systems Customer Service throughout Iberia.

The successful candidate will be responsible for creating and managing short, medium, and long-term planning and schedules for operational service resources. This includes making decisions to communicate and deliver service while balancing conflicting demands and business obligations.

Main Responsibilities:

  • Making short and medium, long-term decisions to deliver service
  • Creating a resourcing plan and service order fulfillment schedule
  • Receiving, monitoring, developing, and dispatching service orders for service engineers and resources
  • Acting as a single point of contact for exception and escalation of service orders
  • Forecasting, planning, analyzing, and monitoring service execution for workforce and all service activities

You Will Be Part of A Skilled Team:

To provide support on Philips Health Systems Customer Service throughout Iberia.

You Are The Right Fit If:

  • Have experience in administrative, planning, operation support roles
  • Ability to complete tasks independently with minimal guidance and high problem-solving attitude
  • High-level professional interpersonal communication skills
  • Strong collaboration skills in a multinational environment
  • Able to adapt daily planning schedule to changing situations
  • Assertiveness and indirect leadership skills
  • Good English knowledge in addition to local language; Spanish knowledge is a plus
  • Servicemax knowledge will be appreciated


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