Resource Coordinator
1 dia atrás
We are seeking a highly skilled Resource Coordinator to join our team in Philips Health Systems Customer Service throughout Iberia.
The successful candidate will be responsible for creating and managing short, medium, and long-term planning and schedules for operational service resources. This includes making decisions to communicate and deliver service while balancing conflicting demands and business obligations.
Main Responsibilities:
- Making short and medium, long-term decisions to deliver service
- Creating a resourcing plan and service order fulfillment schedule
- Receiving, monitoring, developing, and dispatching service orders for service engineers and resources
- Acting as a single point of contact for exception and escalation of service orders
- Forecasting, planning, analyzing, and monitoring service execution for workforce and all service activities
You Will Be Part of A Skilled Team:
To provide support on Philips Health Systems Customer Service throughout Iberia.
You Are The Right Fit If:
- Have experience in administrative, planning, operation support roles
- Ability to complete tasks independently with minimal guidance and high problem-solving attitude
- High-level professional interpersonal communication skills
- Strong collaboration skills in a multinational environment
- Able to adapt daily planning schedule to changing situations
- Assertiveness and indirect leadership skills
- Good English knowledge in addition to local language; Spanish knowledge is a plus
- Servicemax knowledge will be appreciated
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