Customer Service Representative Position at Pluxe

3 semanas atrás


Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

About City Job Offers
We are a company that offers various job opportunities. Our services include finding the right candidates for our clients. We are a team of professionals who can help you find your perfect job. We are dedicated to providing exceptional support to our clients, ensuring that their queries and needs are efficiently and satisfactorily addressed.

Your Profile
We are looking for a candidate who has the following skills and experience:

  • Communication: Ability to communicate professionally and solution-oriented.
  • Languages: Fluent in English.
  • Stress Management: Able to maintain focus on the client even during high-pressure periods.
  • Autonomy and Learning: Quick learner who handles information well and can work independently.
  • Customer Orientation: Always striving to satisfy our customers.
  • Experience: Previous experience in customer service is a plus.

Your Responsibilities
We are offering a customer support position where the candidate will be responsible for:
  • Representing the company, assisting customers with inquiries about passwords, personal data changes, undelivered orders, tax certificate requests, and more.
  • Active Listening: Precisely determine customer needs and provide the best solutions efficiently and correctly.
  • Customer Satisfaction: Ensure customers receive top-notch service, ending each conversation with satisfaction.

Benefits
We offer the following benefits to our employees:
  • Remote Work: Fully remote position, allowing you to choose your location in Greece, provided you have an excellent internet connection.
  • Technical Equipment: Necessary technical equipment will be delivered to your home free of charge.
  • Work Environment: Enjoy a cozy and family-like work atmosphere.
  • Training and Support: Receive paid, thorough training and personal support from your trainer and team leader.
  • Long-Term Employment: We offer a long-term job filled with interesting challenges.
  • Performance Bonus: Earn bonuses based on your performance.


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