Transformational Business Process Strategist

Há 7 dias


Lisboa, Lisboa, Portugal S4 Digital Tempo inteiro

Company Overview

S4 Digital is a global digital solutions provider with operations spanning the Americas, Europe, and the Middle East. Our team of creative problem solvers, doers, and makers from diverse backgrounds and regions work together to deliver cutting-edge technology solutions that drive business growth and improvement.

About the Role

We are seeking an experienced Senior Business Process Manager to lead the migration of our telecommunications operator's BSS platform to a modernized solution. As part of this critical project, you will be responsible for designing and executing migration strategies, managing stakeholders, and mitigating risks.

Key Responsibilities

  • Analyse existing business processes and identify migration requirements and dependencies.
  • Design and implement efficient and seamless migration strategies to ensure successful transition from the current BSS platform to the new one.
  • Collaborate with cross-functional teams, including IT, operations, and data management, to execute the migration strategy and manage dependencies and risks.
  • Manage stakeholder expectations and communicate migration progress, challenges, and milestones effectively.
  • Define and implement data migration and validation processes to ensure data integrity and accuracy during migration.

Requirements and Qualifications

To be successful in this role, you should possess:

  • Proven experience in business process management, optimisation, and data migration, preferably within the telecommunications industry.
  • A strong understanding of BSS platforms and associated business processes, such as order management, billing, customer care, and provisioning.
  • Expertise in data migration strategies, including data mapping, cleansing, validation, and reconciliation.
  • Excellent analytical and problem-solving skills, with the ability to identify process bottlenecks and propose effective solutions.

Benefits and Perks

We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience, as well as a flexible remote work policy and opportunities for professional growth and development. At S4 Digital, we value work-life balance and believe that our employees' well-being and happiness are essential to our success.



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