Technical Consultant Position in Lisbon
4 semanas atrás
About the Role:
As a Technical Consultant at Blu Selection, you will be responsible for providing exceptional support to our customers. Your key responsibilities will include responding to inbound requests, documenting relevant case information, and assisting users with pre-sales, general inquiries, and technical support issues via various channels. You will also be expected to adapt our brand's voice and tone for interactions on both private and public channels, ensuring excellent customer satisfaction through timely and friendly responses.
Key Skills and Qualifications:
We are looking for a native German speaker with a good level of English, ideally with a sales or commercial background. Previous experience in customer service or credit recovery is also preferred. You should be an attentive listener, comfortable and skilled at communicating with people, and have a drive for excellence and professionalism. As a team player, you will be committed to your work and excited about intercultural communication and the expatriate lifestyle. Living in or willing to relocate to Portugal for an international career and life experience is a must.
What We Offer:
As a Technical Consultant at Blu Selection, you will enjoy a competitive package, including a gross monthly salary of 1100€, a 100€ monthly performance bonus, meal vouchers, reimbursement of transportation costs, and private health insurance. If you live outside Portugal, you will be eligible for reimbursement of your initial flight ticket and 12 months of accommodation in a shared flat provided by the company. You will also have the opportunity to work in a challenging and fast-paced environment, collaborate with leading brands, and enjoy fully paid training and professional development.
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