Technical Consultant in Lisbon
3 semanas atrás
Role Overview
As a Technical Consultant at Blu Selection, you will play a pivotal role in delivering exceptional customer experiences. Your primary responsibility will be to provide support to customers through various channels, ensuring their queries are addressed promptly and efficiently.
- Key Accountabilities:
- Respond to inbound requests and document relevant case information
- Assist users with pre-sales, general inquiries, and technical support issues via phone, email, and social media channels
- Adapt the brand's voice and tone for interactions on private and public channels
- Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
Requirements
To succeed in this role, you will need:
- Language Skills:
- A native level of German and a good level of English
About You
As a Technical Consultant, you will be an attentive listener, comfortable with communicating with people, and have a drive for excellence and professionalism. You will be a team player, committed to your work, and excited about intercultural communication and the expatriate lifestyle. Living in or willing to relocate to Portugal is a must, and you will need a valid Portuguese work permit.
What's in it for you?
As a Technical Consultant at Blu Selection, you can expect:
- A CDI contract with a 3-month trial period
- A competitive salary package, including a gross monthly salary of €1100, a performance bonus, and meal vouchers
- Reimbursement of some transportation costs and private health insurance
- A fully paid training and professional development program
Join Blu Selection and become part of a challenging and fast-paced environment, collaborating with leading brands in the industry. You will have the opportunity to be part of a multicultural and international team, working in a European capital on a budget with a rich cultural history, delicious cuisine, and a sunny climate all year round.
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