Cruise Operations Specialist
3 semanas atrás
Company Overview
TUI Musement is a leading provider of cruise ship handling services in destinations worldwide.
Salary
We offer a competitive salary starting at 15,000 gross per year (14 payments) with opportunities for growth and development.
About the Job
This role involves working as a key point of contact for cruise lines, responsible for ensuring seamless embarkation and debarkation operations.
Key responsibilities include:
- Managing daily operations and planning to ensure high-quality service standards
- Coordinating with clients, ships, and onboard teams to review and arrange final details
- Closing invoicing and data loading procedures
- Providing excellent customer service and resolving any issues that may arise
Requirements
To be successful in this role, you will need:
- Knowledge and experience in daily planning and operations in a holiday destination or cruise business
- Excellent communication skills in English and Portuguese, both verbal and written
- A proactive guest service mindset with a focus on quality and efficiency
- The ability to work flexibly, including different shifts, depending on cruise ship schedules
- A valid driver's license
Benefits
We offer a range of benefits, including:
- A food allowance of 8.23 per day worked
- All training days completed paid plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated We Care Team & 24/7 Wellbeing Hub
About Our Offer
A job at TUI offers more than your basic salary. You'll have opportunities for growth and development, and we'll support you in achieving your career goals.
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