Front Desk Associate
Há 2 dias
Company Overview: Lisbon Marriott Hotel is a leading hospitality provider in Portugal, boasting 577 rooms, a swimming pool, and garden. Our hotel is situated in the heart of Lisbon, offering an exceptional experience for guests.
Job Summary: We are seeking a highly skilled Front Desk Associate to join our team. The successful candidate will be responsible for ensuring seamless guest check-ins, managing payments, and providing exceptional customer service.
Key Responsibilities:
- Process all guest check-ins by confirming reservations, assigning room keys, and handling payment types.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
Requirements: To succeed in this role, you must have excellent communication skills, a strong attention to detail, and the ability to work under pressure. Previous experience in a similar position is desirable.
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