Canon Finnish Customer Service Representative

Há 7 dias


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Customer Support Role for Finnish Speaking Customers

We are seeking a skilled customer support specialist to join our team at Teleperformance Greece. As a customer support specialist, you will be responsible for providing technical support to Finnish speaking customers for Canon products.

Key Responsibilities:

  • Communicate with customers via phone, chat, and email to resolve technical issues
  • Track and follow cases to ensure they are closed in an efficient and timely manner
  • Provide strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible

Requirements:

  • Strong written and verbal skills in Finnish
  • Good communication skills in English
  • Tech savviness
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude

What We Offer:

  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.



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