French Technical Support Advisor Lisbon, Portugal
4 semanas atrás
Job Summary
We are seeking a highly skilled and multilingual Technical Support Advisor to join our team in Lisbon, Portugal. As a Technical Support Advisor, you will be the first point of contact for customers via phone, email, and chat, providing technical support and resolving issues related to our voice assistant device.
Key Responsibilities
- Provide technical support and resolve issues related to our voice assistant device
- Communicate effectively with customers via phone, email, and chat
- Work collaboratively with the team to achieve customer satisfaction and first-time resolution
- Stay up-to-date with new technologies and products
Requirements
- Fluent French and English
- Previous customer service or technical support experience
- Ability to multitask and work in a fast-paced environment
- IT literate and interested in new technologies
What We Offer
- Competitive monthly gross salary of Euro 890 (x 14) + Euro 100 (x 12) p/m fixed bonus potential
- Performance bonus potential of 120 euro p/m (x 12)
- Net per working day 7.23 Euro food voucher
- Fully paid training
- Excellent career opportunities
- Free health insurance after 6 months in service
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