Italian Technical Support Advisor
4 semanas atrás
Job Summary: We are seeking an Italian Technical Support Advisor to join our team in Lisbon, Portugal. As a Technical Support Advisor, you will be the first point of contact for customers via phone, emails, and chat, answering general inquiries and solving technical issues with our voice assistant device.
Key Responsibilities:
- Represent a global technology brand and provide exceptional customer service
- Answer general inquiries and solve technical issues via phone, emails, and chat
- Work in a fast-paced environment and multitask to meet customer needs
- Collaborate with the team to resolve complex technical issues
Requirements:
- Fluent in Italian and English
- Previous customer service or technical support experience desired
- Ability to multitask and work in a team environment
- IT literate with an interest in new technologies
What We Offer:
- Competitive monthly gross salary of Euro 900 (x 14) + Euro 100 (x 12) p/m fixed bonus potential
- Performance bonus potential of 120 euro p/m (x 12)
- Net per working day 7.23 Euro food voucher
- Fully paid training
- Excellent career opportunities
- Free health insurance after 6 months in service
- Relocation package for those relocating from outside Portugal
About Us: Our client is a global outsourcing partner operating in over 35 countries worldwide. We offer a dynamic and supportive work environment with opportunities for growth and development.
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