Italian Customer Support Advisor
1 dia atrás
About Us: Cross Border Talents is a leading global company specializing in providing exceptional customer support services. We are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth potential.
Job Title: Italian Customer Support Advisor
Location: Lisbon, Portugal (On-site)
Job Type: Full-time
Key Responsibilities:
- Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and professionally.
- Offer product and service information to customers.
- Handle customer complaints and provide appropriate solutions and follow-up to ensure satisfaction.
- Collaborate with internal teams to ensure seamless customer experiences.
Requirements:
- Native or fluent in Italian (written and spoken).
- Good communication skills in English.
- Strong interpersonal and problem-solving skills.
- Previous experience in customer support is a plus, but not mandatory.
- Ability to work on-site in Lisbon, Portugal.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive training and continuous support.
- Health insurance and additional benefits.
- Career growth opportunities in a multicultural environment.
- Relocation assistance for candidates moving to Lisbon.
How to Apply: If you are interested in this exciting opportunity, please send your CV to us.
We are looking for talented individuals to join our innovative, customer-focused team in Lisbon.
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