Italian Customer Support Advisor

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

About Us: Cross Border Talents is a leading global company specializing in providing exceptional customer support services. We are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth potential.


Job Title: Italian Customer Support Advisor


Location: Lisbon, Portugal (On-site)


Job Type: Full-time


Key Responsibilities:



  • Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and professionally.
  • Offer product and service information to customers.
  • Handle customer complaints and provide appropriate solutions and follow-up to ensure satisfaction.
  • Collaborate with internal teams to ensure seamless customer experiences.

Requirements:



  • Native or fluent in Italian (written and spoken).
  • Good communication skills in English.
  • Strong interpersonal and problem-solving skills.
  • Previous experience in customer support is a plus, but not mandatory.
  • Ability to work on-site in Lisbon, Portugal.

What We Offer:



  • Competitive salary and performance-based bonuses.
  • Comprehensive training and continuous support.
  • Health insurance and additional benefits.
  • Career growth opportunities in a multicultural environment.
  • Relocation assistance for candidates moving to Lisbon.

How to Apply: If you are interested in this exciting opportunity, please send your CV to us.


We are looking for talented individuals to join our innovative, customer-focused team in Lisbon.



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