Director of Operational Excellence and HR Transformation
Há 3 dias
Sword Health is revolutionizing the way healthcare is delivered, with a bold mission to free two billion people from pain. As the world's first and only end-to-end platform for predicting, preventing, and treating pain, we're harnessing technology to make a significant impact. With an impressive 67% of our members achieving a pain-free life and a remarkable 70% reduction in surgery intent, our work has been recognized by top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures. We've raised over $300 million to date, showcasing our commitment to innovation. As a Forbes Best Startup Employer in 2024, we're proud to be a destination for talented individuals who share our passion for making a difference. Our recent valuation of $3 billion underscores our growth potential, and we're now looking for passionate professionals to join us in scaling our impact. At Sword Health, we're driven by a set of core values that guide everything we do, including 'doing it for the patients' every day and delivering more than expected on behalf of our members and clients. This role offers an unparalleled opportunity to make a lasting impact as part of a global team of over 900 (and growing) talented colleagues, working together to build a pain-free world powered by technology and enhanced by people – accessible to all.
As the Director of Internal Operations, you will play a crucial role in reinventing, optimizing, and leading Human Resources-related operations to match our evolving needs and support the organization's strategic objectives. Key responsibilities include:
• Revamping recruitment processes to attract, hire, and retain top talent while increasing efficiency;
• Redesigning performance management systems to evaluate and improve employee performance;
• Enhancing onboarding and off-boarding experiences and processes to ensure seamless transitions;
• Developing training programs that ensure compliance and professional development;
• Crafting leveling and compensation programs to ensure competitive and fair pay practices;
• Managing innovative employee Benefits Programs to support workforce well-being;
• Optimizing HR Systems for streamlined operations and accurate data;
• Ensuring accurate employee records and maintaining data integrity;
• Building data analytics and insights to inform HR strategies and decision-making;
• Managing and developing executive assistants to support senior leadership;
• Serving as a trusted advisor to the Leadership team;
• Resolving conflicts efficiently and fairly, fostering a positive and productive work environment;
• Ensuring compliance with all labor laws and regulations.
This is a challenging yet rewarding role that requires a strong understanding of HR operations, excellent leadership skills, and the ability to drive change. The successful candidate will have experience in transforming HR functions, a deep understanding of organizational development, and the ability to adapt to a fast-paced environment. We're offering a highly competitive salary of approximately **$150,000 - $180,000** per annum, reflecting the scope and complexity of this role.
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