Quality Assurance Specialist
4 semanas atrás
Unlock Your Potential at TE Connectivity
At TE Connectivity, we're committed to creating a safer, more sustainable, and connected world. As a Quality Control Analyst, you'll play a vital role in ensuring the quality of our products and services.
Key Responsibilities:
Quality:
- Process and respond to customer complaints in a timely manner, using FRB and 8D methodology to assign, describe, and contain issues.
- Process and follow up on customer support response complaints and non-manufacturing justified customer complaints.
- Act as the primary point of contact for customers, answering their questions and updating customer portals in a timely manner.
- Responsible for quality alerts and severe cases, including input from customer complaints and containment.
- Perform risk analysis on demand by customers, together with MQE and MQS, as part of customer-specific requirements.
New Processes:
- Responsible for the Design Review Based on Failure Mode (DRBFM).
Audits:
- Perform reverse audits, VDA 6.3 & VDA 6.5 audits, quality focus checks, and LPA.
- Support customer audits on demand by /M)QE supervisor.
- Assigned as owner of different audit actions specific for his/hers processes and products.
Competencies:
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
What TE Connectivity Offers:
We're pleased to offer a competitive total package that can be adapted to changing life situations. Our top priority is the well-being of our employees.
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group
Across our global sites and business units, we offer packages of benefits that are either supported by TE itself or provided by external service providers. Benefits can vary from site to site.
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