Order Management Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Job Summary

We are seeking a highly motivated and detail-oriented Order Management Specialist to join our Global Operations team. As an Order Management Specialist, you will be responsible for managing external and internal B2C and B2B orders, providing data analysis around customer KPIs, leveraging system solutions and process refinement to increase automation of standard processes, driving continuous improvement to maximize efficiency in processes, and reducing the cost of managing orders to customers.

Key Responsibilities:
  • Manage high volume of daily order processing with accuracy and efficiency.
  • Perform key tasks according to service levels, and communicate risks to participate in mitigation plan.
  • Proactively identify blockers and customer impacts to resolve obstacles prior to impact.
  • Leverage system solutions and process refinement to increase automation of standard processes.
Requirements:
  • Self-motivated, self-starter, and ability to work independently.
  • Strong analytical skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Knowledge of supply chain, distribution, and sales processes.
  • Excel, Power BI and Office proficiency.
  • Previous experience with SAP, CRM, EDI, or related enterprise software.
  • Education And Experience: Bachelor's Degree in Business, Finance, Operations, Supply Chain, or equivalent experience; 2+ years of experience in Order Management.

Estimated Salary: €45,000 - €60,000 per annum.



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