Customer Service Representative
Há 7 dias
Patrique Mercier Recruitment PT is pleased to offer a fantastic opportunity for a Portuguese Speaking Customer Support representative, with the flexibility to work remotely from Greece. Our mission is to match skilled professionals with meaningful roles across diverse industries, staying true to our motto 'With a new dawn comes your Next Job'.
The Role
In this role, you will provide outstanding support to Portuguese-speaking customers, assisting them with inquiries, troubleshooting issues, and ensuring a positive customer experience. If you are passionate about helping others and committed to delivering exceptional service, we want to hear from you.
Key Responsibilities:
* Provide high-quality customer support to Portuguese-speaking clients across various channels.
* Assist customers with inquiries, concerns, and product-related issues in a timely manner.
* Resolve customer complaints effectively while maintaining a strong focus on customer satisfaction.
* Document all customer interactions and feedback to improve service quality and efficiency.
* Collaborate with team members to promote consistent and effective communication.
Requirements:
* Fluency in Portuguese and English, both written and spoken.
* Experience in customer service roles, particularly in remote settings.
* Strong communication and interpersonal skills with a customer-focused mindset.
* Excellent problem-solving abilities and a proactive approach to customer inquiries.
* Familiarity with customer support tools and CRM systems is desirable.
* Self-motivated with the ability to work independently, managing time effectively.
Benefits
* A fully paid relocation package (flight, transfer, and hotel).
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