Multilingual Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Talingual Tempo inteiro
Company Overview

Talingual is a leading international employer offering compelling employment opportunities in a wide variety of roles and locations. As a job-seeker, you can benefit from our extensive experience and expertise in placing candidates in new roles across Europe.

Salary and Benefits

The successful candidate will receive a competitive salary package of 16,280 EUR gross per annum, plus a 60 EUR transport allowance per month, and around 150 EUR food vouchers per month. Additionally, the company offers a relocation bonus for those relocating to Lisbon from outside Portugal, along with assistance with finding temporary or permanent accommodation.

Job Description

As an User Support Advisor, you will be part of a multilingual team, providing outstanding multi-channel support via phone, email, and live chat to users of the online video sharing platform. Your primary responsibilities will include guiding customers through different options, troubleshooting technical issues, answering questions about posting videos, arranging password resets, and handling other general customer queries.

Requirements

The ideal candidate should have fluency in Russian and a good command of English and Polish. Previous experience working in a call centre is desired, as well as eagerness to learn, attention to detail, flexibility, and the ability to multitask.

Benefits and Career Opportunities

Talingual offers a comprehensive range of benefits, including training and development opportunities, career advancement possibilities, a monthly language bonus, free tea, coffee, and water, and the chance to work in an exciting new international office in Lisbon. Our relocation team will provide assistance with finding temporary or permanent accommodation, making your transition to Lisbon as smooth as possible.



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