Finnish Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Work International Tempo inteiro
Work with a Global Leader in Customer Care

Are you a Finnish speaker looking for a new challenge? Do you have excellent communication skills and a passion for customer service? We are seeking a Finnish Customer Support Agent to join our team in Lisbon, Portugal.

About the Role

As a Customer Support Agent, you will be responsible for handling customer inquiries via email, chat, and phone. You will work with a global team to provide friendly, effective, and professional support to our clients.

  • Be creative and solution-oriented with customers and colleagues
  • Understand the need to meet expectations and go above and beyond for customers
  • Show a flexible approach to working in a changing environment
  • Work with some of the world's most respected brands
Requirements

To be successful in this role, you will need:

  • Fluency in Finnish (C2 level)
  • Good knowledge of English (B1-B2 level)
  • Computer skills (basic skills mandatory, advanced skills like coding preferential)
  • Good analytic skills and logical thinking
  • Excellent communication skills: verbal, written, listening skills
  • Proactive and quick learner, able to adapt to evolving needs
  • Ability to multitask and work under pressure
  • EU citizenship or work permit for Portugal
What We Offer

We offer a complete relocation package, including a refunded airline ticket, free accommodation, and a fixed monthly salary. You will also receive free Portuguese language lessons, private health insurance, and professional growth development opportunities.

Living in Portugal offers many advantages, including a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living. Medicine and education are well developed here, and residents are offered tax exemptions.



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