Operations Services Director

3 semanas atrás


Lisboa, Lisboa, Portugal Heineken International B.V. Tempo inteiro

Job Summary

We are seeking a highly skilled and experienced Operations Services Director to join our team at Heineken International B.V.

About the Role:

  • Develop and execute strategic plans for Operations areas at national level, ensuring alignment with overall company strategy and Sales & Marketing Strategy & KPIs.
  • Lead, coordinate, and monitor Operations areas, in accordance with company policies and defined strategic objectives.
  • Collaborate with stakeholders to ensure definition of Segmentation, Commercial Policy, Service Levels, and Investments guidelines for area of responsibility.
  • Manage and control company assets, in alignment with Sales and Marketing teams.
  • Ensure processes and systems efficiency and continuous improvement, in compliance with Heineken Group policies and benchmarking best in class Operations service models.

Requirements:

  • Degree or Master's in Business Administration, Engineering, or related areas.
  • +10 years of relevant experience in Sales, Logistics, or Supply Chain, with experience in the Portuguese market mandatory.
  • Specific experience in Management and/or Coordination of operational areas, with a preference for the beverage industry.
  • Experience as Manager of People Managers mandatory.
  • Strong stakeholder management, effective communication skills, and business acumen.
  • Portuguese (fluent) and English (B2) language proficiency.

What We Offer:

A dynamic and inclusive work environment, with opportunities for growth and development. We value diversity and promote a culture of belonging, learning, sharing, and reapplying. Join us in inspiring a better world by creating moments of true togetherness.


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