Customer Service Ambassador for Food and Beverage

1 semana atrás


Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Intern at Conrad Algarve, a luxury hotel in the heart of the Algarve region. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences across various areas of Food and Beverage.

**What You Will Do**

In this role, you will have the opportunity to work in all areas of Food and Beverage, including Bar, Restaurant, Room Service, and Conference and Events. Your key responsibilities will include:

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Ensure cleanliness of work areas

**Requirements and Qualifications**

To succeed in this role, you should possess:

  • A commitment to delivering high levels of customer service
  • The flexibility to respond to a range of different work situations
  • The ability to work on your own or in teams

**Benefits**

Hilton Worldwide offers a competitive salary package, with an estimated annual salary of €20,000 - €25,000 based on location and experience. In addition, we provide opportunities for career growth and development, as well as a range of benefits including health insurance, paid time off, and travel discounts.

**About Hilton Worldwide**

Hilton Worldwide is a leading global hospitality company with a diverse portfolio of world-class brands. We are dedicated to filling the earth with the light and warmth of hospitality, and have welcomed more than 3 billion guests in our more than 100-year history. We are proud to have an award-winning workplace culture, and are consistently named among one of the World's Best Workplaces.



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