Customer Support Specialist in Lisbon
2 semanas atrás
We are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in Albanian language.
Key Responsibilities:- Provide timely and effective customer support via phone, email, and chat
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain a deep understanding of our products and services
- Native level of written and verbal communication skills in Albanian
- Good computer skills and proficiency in customer service software
- Excellent communication and interpersonal skills with a strong team spirit
- Previous experience in Customer Support
- Must hold an EU passport/ID or a Portuguese resident card
- Private Health Insurance from day one
- Free Portuguese lessons
- Great opportunity for rapid growth within the company
- Excellent work opportunity in a dynamic leading multinational company
- Stable work environment and clear career progression
- Investment in training and personal development
- Modern, centrally located buildings with canteen facilities and easy access to public transportation
- Free company events and activities including social events, surf lessons, yoga, trekking, and more
- Administrative assistance for all your documentation (tax number, social security, bank account, etc.)
- Accommodation: A room in a shared apartment with other colleagues of the company, all expenses included (rent + utilities such as water, gas, electricity, and internet)
- Airport pick-up upon arrival
- Reimbursement of flight expenses to Lisbon
- Yearly paid flight to your home destination
We are committed to providing a comprehensive relocation package to make your transition to Lisbon as smooth and comfortable as possible.
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