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Transactional Support Assistant
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Job Overview
Nestlé SA invites applications for a skilled Transactional Support Junior Specialist to support its Lisbon Source to Pay (S2P) department. This role involves managing operational processes and documents for procurement and day-to-day claims with precision and speed.
Main Responsibilities
- Execute timely Purchase Order generations from Purchase Requisitions, following established Procurement guidelines;
- Rapidly resolve parked, blocked, and GI/IR issues, escalating severe cases to Buyers;
- Evaluate and ensure the accuracy of procurement-related transactional data;
- Stay updated on standard routines for any potential legal or process changes;
- Support the monitoring of SLAs and PPIs, implementing corrective actions as needed;
- Engage in ongoing Improvement initiatives and process standardization efforts;
- Investigate PPI trends (SLAs), root causes of mistakes/errors, and implement problem-solving strategies.
Essential Skills
- Positive attitude, eagerness to learn, and teamwork spirit required;
- Excellent problem-solving, attention to detail, and analytical skills;
- Proven organizational and prioritization abilities to thrive in a fast-paced environment;
- Strong work ethic and respectful demeanor required;
- English language proficiency at an intermediate level;
- Microsoft Office application expertise, especially Excel; a plus;
- Degree in Business, Finance, Economics, or related field preferred but not necessary;
- Prior customer service experience beneficial.