Senior Team Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Gigroup Tempo inteiro
Job Description

We are seeking a highly skilled Team Lead to join our team in Lisbon. As a Team Lead, you will be responsible for leading a small autonomous team and delivering excellence in every part of the customer experience. You will work closely with the Operations Manager and team to make decisions related to operational processes, prioritization of work, and financial discretion for resolving customer issues.

Key Responsibilities:

  • Lead a small autonomous team to deliver excellent customer experience
  • Work closely with Operations Manager and team to make decisions related to operational processes
  • Prioritize work and make financial decisions to resolve customer issues
  • Implement cutting-edge ideas to improve the lives of team members and customers

Requirements:

  • Fluent in French and English
  • Experience as a Team Leader
  • Available to work on-site in Lisbon
  • Ideal to have experience in the energy supplier field

What We Offer:

  • Direct contract with GiGroup
  • Training and career progression opportunities
  • Send your CV now to apply

Gi Group's Commitment to Diversity and Inclusion:

Gigroup recognizes and respects the diversity of people and believes that providing equal opportunities, through fair processes based on meritocracy and professional competence, valuing the diversity of similarities and differences that create the uniqueness of each person, and promoting a culture of inclusion by eliminating factors that discourage or make it difficult to access, stay, and grow in the world of work is fundamental to our success.



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