Customer Experience Manager

2 semanas atrás


Porto, Porto, Portugal Exogroup Tempo inteiro

About Exogroup

Exogroup is a leading international company specializing in ad tech solutions. As a member of our team, you will have the opportunity to work on a cutting-edge technology platform that enables innovative ad-serving capabilities for advertisers, publishers, and networks.

Key Responsibilities

As a Customer Success Manager, you will be the primary point of contact for our clients, responsible for onboarding, educating, and supporting them throughout their journey with our platform. You will also work closely with our product and engineering teams to identify and address client needs, ensuring a seamless experience.

Requirements

To succeed in this role, you will need a strong background in digital advertising, marketing, or a related field, with previous experience in customer-facing roles. You should have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. Proficiency in English is required, with additional languages being a plus.

What We Offer

As a valued member of our team, you will enjoy a competitive salary, regular training and development opportunities, and a dynamic work environment that fosters innovation and creativity. We also offer a range of benefits, including flexible working arrangements, private health insurance, and access to quality training programs.

Our Hiring Process

We use a multi-round interview process to select the best candidates for our team. This includes a pre-screening interview, followed by interviews with our COO, CTO, and Product Director, and finally, a meeting with our CEO.

Experience Exogroup's Benefits

We offer a range of benefits to our employees, including flexible start times, private health insurance, remote work options, and a home office setup budget. We also provide access to quality training programs, including Udemy courses and our EXOGROUP University program, as well as a birthday off as a paid holiday.

Join Exogroup Today

Apply now to become a part of our dynamic team and take the first step towards a rewarding career in ad tech.


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