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French Language Customer Service Representative
2 semanas atrás
Job Description
The role involves managing a range of clients within small-medium businesses and some enterprise customers. You will be responsible for integrating with our online selling team and becoming a Microsoft Store ambassador. Your key responsibilities include:
Main Objectives
- Build strong relationships with customers.
- Manage a portfolio of accounts to deliver sales targets.
- Provide expert advice to customers on products and services.
Requirements
To succeed in this role, you will need to have excellent communication skills in French and English, with a minimum of 1 year of customer support or service experience. Experience in B2B account management with outbound activity and Microsoft Advocate Performance Certification (Sales Specialist/Master) is desirable.
