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Customer Service Representative
1 semana atrás
Job Description:
As a customer service representative, you will be responsible for providing top-notch support to clients in the automotive industry. Your role will involve identifying and resolving customer issues via phone, email, and chat.
Your Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate information and assistance to customers regarding their vehicle breakdowns
- Work closely with the CRM team to ensure seamless case management
- Foster strong relationships with clients through exceptional customer service
Requirements:
- You are a native or near-native German speaker with excellent English skills
- You have at least 1 year of customer service experience, preferably in the technical support field
- You possess a strong affinity or interest in the automotive industry
- You are highly reliable, adaptable, and a fast learner, with strong problem-solving skills
- You thrive in fast-paced environments and maintain a professional attitude
- You are a team player who enjoys working in multicultural settings
Benefits:
- A full-time job with a competitive salary and performance-based bonus
- A flexible schedule with rotational shifts from Monday to Sunday
- A relocation package including flight tickets, accommodation, and real estate agency fees
- Vouchers, discounts, free Greek classes, events, outings, and parties all year round
