IT Support Manager Position

Há 3 dias


Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro
Company Overview
Inetum is a leading provider of digital services, striving to make a positive impact on businesses, public sector entities, and society. Our team of 28,000 consultants and specialists work together to drive innovation and performance for our clients.

Job Description
We are seeking an experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments. They should have strong technical skills and knowledge of the workplace environment, as well as excellent troubleshooting and problem-solving skills.

The successful candidate will be responsible for resolving complex technical issues escalated from the first level support team, collaborating with the Project Manager on various technical activities related to workplace projects, and managing incidents and service requests. They will also ensure the quality of service by supporting the delivery of annual IT satisfaction surveys and analyzing survey results to implement necessary improvements.

Required Skills and Qualifications
The ideal candidate should have advanced knowledge of MS 365 suite, Windows 11, Autopilot, MS Teams & SharePoint. They should also have experience with ITSM tools, such as ServiceNow, and project management methodology (PMI or similar). Strong communication and interpersonal skills are essential, as is the ability to work alongside internal and external vendors in an international context.

Benefits
We offer a competitive salary and benefits package, including opportunities for professional growth and development. Our team is driven by a shared ambition for growth and scale, and we strive to create a positive and inclusive work environment.

  • Lisboa, Lisboa, Portugal KCS iT Tempo inteiro

    We're a dynamic and forward-thinking company that's always looking for new ways to innovate and improve. As a French language IT application support specialist, you'll have the opportunity to work on exciting projects and contribute to the growth and success of our organization.Key responsibilities of this role include providing high-quality IT application...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a talented Enterprise IT Support Manager to join our team at GrabJobs. As an Enterprise IT Support Manager, you will be responsible for providing second- and third-line support for operational IT and system-related issues, as well as leading the implementation of new technical systems.Key Responsibilities:Act as the escalation point for...

  • It Support Manager

    Há 4 dias


    Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro

    IT Support ManagerLisboaLisboa, Lisboa, PortugalMission: Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing...

  • It Support Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro

    Job Description Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team.The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing technical support.Key Responsibilities:...

  • It Support Manager

    Há 5 dias


    Lisboa, Lisboa, Portugal Nubika Digital - Inetum Group Tempo inteiro

    Company DescriptionInetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.Present in 19 countries with a dense...

  • It Support Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Mission Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing technical support. Key Responsibilities: Perform...


  • Lisboa, Lisboa, Portugal KCS iT Tempo inteiro

    Join our team of talented professionals at KCS IT, where we're passionate about delivering exceptional IT services to our clients. As a French language IT application support specialist, you'll have the opportunity to work on a wide range of projects, from consulting and outsourcing to innovation and training.Our company culture is built on a foundation of...

  • IT Support Manager

    Há 6 dias


    Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing technical support.Key Responsibilities:1. Perform 2nd...


  • Lisboa, Lisboa, Portugal Stefanini, Inc Tempo inteiro

    About the RoleIn this exciting Junior IT Support Analyst Position, you will have the opportunity to work on a variety of projects, including analyzing the current IT infrastructure, implementing solutions to enhance system performance, and providing technical support to business teams.Key Responsibilities:Analyze the current IT infrastructure to identify...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Inetum seeks a seasoned IT professional to spearhead its technical operations. As an IT Support Manager, you will be responsible for resolving complex technical issues, collaborating on projects, and ensuring the delivery of high-quality IT services.Key Responsibilities:Perform 2nd Level Support: Troubleshoot and resolve technical problems related to the...


  • Lisboa, Lisboa, Portugal Readiness IT Tempo inteiro

    About the RoleThis is an exciting opportunity to join our team as an IT International Business Manager in Lisbon. We are looking for a highly motivated individual to drive sales growth in current and prospective markets.Main Responsibilities:Assess and identify new opportunities for growthMarket prospection and new business generationDesign business...


  • Lisboa, Lisboa, Portugal Boost It Tempo inteiro

    **Job Overview:**About the RoleWe are looking for a senior IT risk manager to lead our Cyber 2028 – GRC project. The successful candidate will have a strong background in project management, IT risk management, and regulatory requirements. They will be responsible for managing the project team, developing and implementing project plans, and ensuring...


  • Lisboa, Lisboa, Portugal Wire IT Tempo inteiro

    At Wire IT, we are committed to providing our customers with high-quality IT services. As a Senior Defect Manager, you will play a critical role in ensuring the quality of our products.About the RoleThe ideal candidate will have at least 5 years of experience as a Defect Manager, with a strong understanding of software development life cycles and testing...


  • Lisboa, Lisboa, Portugal Readiness IT Tempo inteiro

    IT International Business Manager: Readiness ITDescrição do emprego:ID: 8582618Data: 04-06-2020Empregador: Readiness ITPaís da Emprego: PortugalDistrito: LisboaCategoria(s): Comercial e VendasIntervalo salarial: Informação exclusiva JobMatchDescrição do anúncio:Readiness IT (RIT) is an IT Global company specialized in digital transformation, whose...

  • It Test Manager

    Há 2 dias


    Lisboa, Lisboa, Portugal Dsv Road Gmbh Tempo inteiro

    .If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS.Are you ready to join DSV's exciting digital transformation journey?Do...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    We're looking for the special, unique and amazing YOU@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work.At KCS we stand for equality and value...


  • Lisboa, Lisboa, Portugal KCS iT Tempo inteiro

    We're on the lookout for a highly skilled IT Support Professional to join our team at KCS IT. As a key player in our consulting company, you'll be responsible for providing exceptional technical assistance to our clients.Job OverviewKCS IT is a leading provider of Information Technology and Services. Our commitment to innovation and talent development has...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    .We're looking for the special, unique and amazing YOU@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work.At KCS we stand for equality and value...


  • Lisboa, Lisboa, Portugal Jobbex It Tempo inteiro

    Job Description:About Jobbex ItWe empower people and organizations by matching great talents with great projects. As a key partner, we provide support services for our clients.Job Title: ERP Support SpecialistJob Type: Full-timeJob Summary:As an IT and ERP Support Specialist, you will play a crucial role in ensuring the stability, security, and efficiency of...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About Kcs ItWe are a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training.Job DescriptionWe're looking for a skilled Dynatrace Support professional to join our team. As a Dynatrace Support Specialist, you will be responsible...