IT Support Manager Position
Há 3 dias
Inetum is a leading provider of digital services, striving to make a positive impact on businesses, public sector entities, and society. Our team of 28,000 consultants and specialists work together to drive innovation and performance for our clients.
Job Description
We are seeking an experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments. They should have strong technical skills and knowledge of the workplace environment, as well as excellent troubleshooting and problem-solving skills.
The successful candidate will be responsible for resolving complex technical issues escalated from the first level support team, collaborating with the Project Manager on various technical activities related to workplace projects, and managing incidents and service requests. They will also ensure the quality of service by supporting the delivery of annual IT satisfaction surveys and analyzing survey results to implement necessary improvements.
Required Skills and Qualifications
The ideal candidate should have advanced knowledge of MS 365 suite, Windows 11, Autopilot, MS Teams & SharePoint. They should also have experience with ITSM tools, such as ServiceNow, and project management methodology (PMI or similar). Strong communication and interpersonal skills are essential, as is the ability to work alongside internal and external vendors in an international context.
Benefits
We offer a competitive salary and benefits package, including opportunities for professional growth and development. Our team is driven by a shared ambition for growth and scale, and we strive to create a positive and inclusive work environment.
-
French Language IT Support Expert
Há 7 dias
Lisboa, Lisboa, Portugal KCS iT Tempo inteiroWe're a dynamic and forward-thinking company that's always looking for new ways to innovate and improve. As a French language IT application support specialist, you'll have the opportunity to work on exciting projects and contribute to the growth and success of our organization.Key responsibilities of this role include providing high-quality IT application...
-
Enterprise IT Support Manager
1 dia atrás
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe are seeking a talented Enterprise IT Support Manager to join our team at GrabJobs. As an Enterprise IT Support Manager, you will be responsible for providing second- and third-line support for operational IT and system-related issues, as well as leading the implementation of new technical systems.Key Responsibilities:Act as the escalation point for...
-
It Support Manager
Há 4 dias
Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroIT Support ManagerLisboaLisboa, Lisboa, PortugalMission: Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing...
-
It Support Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiroJob Description Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team.The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing technical support.Key Responsibilities:...
-
It Support Manager
Há 5 dias
Lisboa, Lisboa, Portugal Nubika Digital - Inetum Group Tempo inteiroCompany DescriptionInetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.Present in 19 countries with a dense...
-
It Support Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Inetum Tempo inteiroMission Inetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing technical support. Key Responsibilities: Perform...
-
Lisboa, Lisboa, Portugal KCS iT Tempo inteiroJoin our team of talented professionals at KCS IT, where we're passionate about delivering exceptional IT services to our clients. As a French language IT application support specialist, you'll have the opportunity to work on a wide range of projects, from consulting and outsourcing to innovation and training.Our company culture is built on a foundation of...
-
IT Support Manager
Há 6 dias
Lisboa, Lisboa, Portugal Inetum Tempo inteiroInetum is seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments, with a proven track record of providing technical support.Key Responsibilities:1. Perform 2nd...
-
Junior IT Support Analyst Position
Há 6 dias
Lisboa, Lisboa, Portugal Stefanini, Inc Tempo inteiroAbout the RoleIn this exciting Junior IT Support Analyst Position, you will have the opportunity to work on a variety of projects, including analyzing the current IT infrastructure, implementing solutions to enhance system performance, and providing technical support to business teams.Key Responsibilities:Analyze the current IT infrastructure to identify...
-
IT Support Manager Role
Há 6 dias
Lisboa, Lisboa, Portugal Inetum Tempo inteiroInetum seeks a seasoned IT professional to spearhead its technical operations. As an IT Support Manager, you will be responsible for resolving complex technical issues, collaborating on projects, and ensuring the delivery of high-quality IT services.Key Responsibilities:Perform 2nd Level Support: Troubleshoot and resolve technical problems related to the...
-
Global IT Sales Manager
Há 5 dias
Lisboa, Lisboa, Portugal Readiness IT Tempo inteiroAbout the RoleThis is an exciting opportunity to join our team as an IT International Business Manager in Lisbon. We are looking for a highly motivated individual to drive sales growth in current and prospective markets.Main Responsibilities:Assess and identify new opportunities for growthMarket prospection and new business generationDesign business...
-
Senior IT Risk Manager
Há 4 dias
Lisboa, Lisboa, Portugal Boost It Tempo inteiro**Job Overview:**About the RoleWe are looking for a senior IT risk manager to lead our Cyber 2028 – GRC project. The successful candidate will have a strong background in project management, IT risk management, and regulatory requirements. They will be responsible for managing the project team, developing and implementing project plans, and ensuring...
-
Senior Defect Manager Position
Há 4 dias
Lisboa, Lisboa, Portugal Wire IT Tempo inteiroAt Wire IT, we are committed to providing our customers with high-quality IT services. As a Senior Defect Manager, you will play a critical role in ensuring the quality of our products.About the RoleThe ideal candidate will have at least 5 years of experience as a Defect Manager, with a strong understanding of software development life cycles and testing...
-
IT International Business Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Readiness IT Tempo inteiroIT International Business Manager: Readiness ITDescrição do emprego:ID: 8582618Data: 04-06-2020Empregador: Readiness ITPaís da Emprego: PortugalDistrito: LisboaCategoria(s): Comercial e VendasIntervalo salarial: Informação exclusiva JobMatchDescrição do anúncio:Readiness IT (RIT) is an IT Global company specialized in digital transformation, whose...
-
It Test Manager
Há 2 dias
Lisboa, Lisboa, Portugal Dsv Road Gmbh Tempo inteiro.If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS.Are you ready to join DSV's exciting digital transformation journey?Do...
-
French Speaker It Application Support
Há 7 dias
Lisboa, Lisboa, Portugal Kcs It Tempo inteiroWe're looking for the special, unique and amazing YOU@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work.At KCS we stand for equality and value...
-
IT Support Professional
Há 4 dias
Lisboa, Lisboa, Portugal KCS iT Tempo inteiroWe're on the lookout for a highly skilled IT Support Professional to join our team at KCS IT. As a key player in our consulting company, you'll be responsible for providing exceptional technical assistance to our clients.Job OverviewKCS IT is a leading provider of Information Technology and Services. Our commitment to innovation and talent development has...
-
French Speaker It Application Support
2 semanas atrás
Lisboa, Lisboa, Portugal Kcs It Tempo inteiro.We're looking for the special, unique and amazing YOU@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work.At KCS we stand for equality and value...
-
IT Systems Support Professional
Há 4 dias
Lisboa, Lisboa, Portugal Jobbex It Tempo inteiroJob Description:About Jobbex ItWe empower people and organizations by matching great talents with great projects. As a key partner, we provide support services for our clients.Job Title: ERP Support SpecialistJob Type: Full-timeJob Summary:As an IT and ERP Support Specialist, you will play a crucial role in ensuring the stability, security, and efficiency of...
-
IT Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Kcs It Tempo inteiroAbout Kcs ItWe are a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training.Job DescriptionWe're looking for a skilled Dynatrace Support professional to join our team. As a Dynatrace Support Specialist, you will be responsible...