Cloud ERP Onboarding Specialist Advisor
3 semanas atrás
Unlock Your Potential
At SAP, we're committed to helping you bring out your best. As a Customer Onboarding Specialist Advisor, you'll play a crucial role in ensuring our customers achieve their objectives. Your core tasks will include managing a portfolio of accounts with moderate complexity, overseeing general customer onboarding, implementation, and adoption needs, and assisting them in meeting their objectives.
What You'll Do
As a key member of our team, you'll deliver and contribute to creating One-to-Many customer engagements focused on successful onboarding and activating targeted customer segments. You'll onboard and orient customers, addressing challenges and questions to break through barriers inhibiting onboarding and adoption. You'll introduce customers to key resources, adjust engagements to fit their needs, and set onboarding delivery expectations.
What You Bring
With 3+ years of experience working with external clients and software implementations, post-sale account management, sales, or project experience, preferably in Cloud ERP, especially with GROW with SAP and RISE with SAP offering, you'll bring a solid understanding of the customer onboarding lifecycle from a strategic and tactical perspective. You'll have good experience working in global teams and environments, solid experience in multiple software implementations, and experience with cloud solutions, preferably SAP.
Meet Your Team
Our Customer Onboarding team creates and delivers customer onboarding journeys for new SAP customers from signature to first initial value or successful go-live. As an Onboarding Advisor, you'll provide targeted engagements that, in partnership with account teams, help customers achieve initial access, prepare for project start, identify, and consume enablement assets, and mitigate risk throughout the onboarding project lifecycle.
Bring Out Your Best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we're purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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