Dutch Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Support Agent in Lisbon

Cross Border Talents, a leading recruitment agency, is seeking a Dutch-speaking customer support agent to join their team in Lisbon, Portugal. As a global leader in connecting talent with top employers, they offer an exciting opportunity for professionals to acquire valuable experience and enjoy the city's high quality of life.

We are looking for a highly skilled and motivated individual who can represent a well-known worldwide brand, integrate a multicultural environment, and develop strong relationships with customers. Key responsibilities include:

  • Providing exceptional customer service through open questions, support documents, and system training
  • Resolving common problems or frequently asked questions

To succeed in this role, you should possess excellent communication skills, good listening and empathy skills, and be able to work effectively in a team environment. Fluency in Dutch (C2 level) and good knowledge of English (B2 level) are essential. Typing speed of 25 words per minute and availability to work rotating shifts are also required.

Our Offer
  • Paid travel expenses
  • Surf lessons, social events, and city discounts
  • Signing bonus of €2500
  • Accommodation offered during your stay in Portugal
  • Health coverage and private healthcare
  • Portuguese lessons

This is a fantastic opportunity to gain professional experience while enjoying the vibrant city of Lisbon. We estimate the salary for this position to be around €28,000 - €32,000 per year, depending on experience and qualifications.



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