Global Customer Service Representative
Há 1 mês
**Company Overview**
At Smart-Recruitments, we are committed to providing exceptional customer service to our clients. As a global customer service representative, you will be the face of our company, interacting with customers from diverse backgrounds.
**Job Summary**
We are seeking a highly skilled and fluent Dutch speaker to join our team as a global customer service representative. In this role, you will provide top-notch support to our clients, resolving their queries and issues efficiently.
**Responsibilities**
- Communicate with customers via phone, chat, and email in Dutch.
- Monitor and resolve cases quickly to ensure excellent customer satisfaction.
- Maintain a professional relationship with partners while showing empathy and understanding.
- Work towards achieving targets set by both the client and the company.
**Requirements**
- Fluency in Dutch is essential for this role.
- Proficient English communication skills are also required.
- Strong communication, interpersonal, and problem-solving abilities are necessary.
- Basic computer knowledge and technical skills are essential for this position.
- Ability to multitask effectively and thrive in a fast-paced environment.
**What We Offer**
- Competitive monthly salary: €3,200 - €4,000 per month, depending on experience.
- Comprehensive relocation support to Amsterdam, Netherlands.
- Health benefits and various other discounts.
- Full training provided by certified instructors.
- Opportunities for career advancement and professional development.
- Remote work setup provided by the company.
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