Global Customer Service Representative for Multinational Brands

Há 2 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
About This Opportunity

Are you fluent in Italian and have strong communication skills?

We are seeking a talented customer service representative to join our team at Smart-Recruitments. In this role, you will have the opportunity to work with some of the top global brands, providing exceptional customer service and support.

Job Description

In this position, you will be responsible for:

  • Communicating with customers via phone, chat, and email to resolve their inquiries and concerns.
  • Maintaining customer satisfaction while representing a major brand.
  • Developing and sustaining strong, professional relationships with partners, always showing empathy.
  • Working towards achieving targets set by both the client and the company.
Requirements

To be successful in this role, you will need:

  • Fluency in Italian.
  • Proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Basic computer knowledge and technical skills.
  • Ability to multitask effectively.
What We Offer

We offer a comprehensive relocation package, including:

  • Competitive monthly salary: €3,500 - €4,200 per month (depending on experience).
  • Health benefits and various other discounts.
  • Full training provided by certified instructors.
  • Opportunities for career advancement and professional development.
  • Remote work options.


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