Customer Service Representative for Multinational Brands
Há 2 dias
You want to work in a multicultural team environment where you can develop your skills and experience? We are looking for a Customer Service Representative to join our team in Lisbon, Portugal.
About the JobAs a Customer Service Representative, you will be responsible for managing incoming queries, responding to calls and emails from enterprise clients, and providing high-quality service. You will work in a fast-paced environment where no two days are the same.
About UsWe are Blu Selection, an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies. Our client is a leading customer experience specialist with a global presence and over 50,000 employees.
RequirementsTo be successful in this role, you will need to have:
- EU Citizenship or a valid work permit/residency card
- Native level of French and fluency in English
- Previous experience in Customer Service or Technical Support (preferably in a call centre)
- Good technical skills and knowledge
- Ability to operate in high-pressure situations
- Excellent communication skills (written and oral)
- Analytical and problem-solving skills
We offer a competitive salary package including:
- €8,300 gross per month (14 months) + up to €100 performance bonus + up to €100 sales performance bonus
- Meal vouchers (€7.23 per workday)
- Reimbursement of some transportation costs
- Private health insurance and dental plan (after six months)
- If you live outside Portugal, we offer reimbursement of initial flight ticket (€400) after four months and four months of accommodation in a shared flat provided by the company (rental fee to pay)
We are committed to supporting our employees' growth and development. As a Customer Service Representative, you will have access to fully paid training, professional development, and career evolution opportunities.
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