Customer Service Representative for Global Pharmaceutical Brands

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a representative, you will be the face of our company, providing world-class service to clients and their customers.

Your responsibilities will include:

Supporting clients' activities by offering exceptional service to their customers;

Answering incoming queries from customers via email and phone;

Being sensitive, patient, and understanding when interacting with customers;

Ensuring a high level of customer satisfaction;

Providing ad-hoc support as needed;

Collaborating with the team to achieve project goals.

To succeed in this role, you will need:

A native level of German and at least a B2 level of English;

Knowledge of the value and impact that a good customer experience can create;

Excellent communication and interpersonal skills;

A drive for excellence and professionalism;

Ability to work effectively in a team environment;

Excitement about intercultural communication and expatriate lifestyle;

Willingness to relocate to Lisbon for an international career opportunity.

In return, we offer:

A competitive salary of €1,240 gross per month (excluding accommodation);

Free accommodation option available;

Reimbursement of initial flight expenses after 9 months;

Airport pick up;

Yearly two-way flight ticket back to your home country within the EU;

Language training and other benefits to support your integration into Portuguese culture;

Ongoing career development opportunities within our multinational organization.



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