Customer Service Representative for Global Pharmaceutical Brands
Há 7 dias
We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a representative, you will be the face of our company, providing world-class service to clients and their customers.
Your responsibilities will include:
Supporting clients' activities by offering exceptional service to their customers;
Answering incoming queries from customers via email and phone;
Being sensitive, patient, and understanding when interacting with customers;
Ensuring a high level of customer satisfaction;
Providing ad-hoc support as needed;
Collaborating with the team to achieve project goals.
To succeed in this role, you will need:
A native level of German and at least a B2 level of English;
Knowledge of the value and impact that a good customer experience can create;
Excellent communication and interpersonal skills;
A drive for excellence and professionalism;
Ability to work effectively in a team environment;
Excitement about intercultural communication and expatriate lifestyle;
Willingness to relocate to Lisbon for an international career opportunity.
In return, we offer:
A competitive salary of €1,240 gross per month (excluding accommodation);
Free accommodation option available;
Reimbursement of initial flight expenses after 9 months;
Airport pick up;
Yearly two-way flight ticket back to your home country within the EU;
Language training and other benefits to support your integration into Portuguese culture;
Ongoing career development opportunities within our multinational organization.
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