International Customer Service Representative for Global Brands
Há 7 dias
Are you a passionate and experienced customer service professional looking to take your career to the next level? Do you have a drive for excellence and a passion for delivering world-class service to international clients?
We are seeking a highly skilled International Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our global support team, you will be responsible for providing exceptional customer service to clients across various brands and industries.
Salary: €1,300 - €1,400 per month (gross), depending on experience
Job Description:
We are a fast-paced and high-performing company that values innovation, teamwork, and customer satisfaction. Our ideal candidate is a native-level German speaker with at least B1-level English skills, a strong understanding of customer experience, and excellent communication and problem-solving abilities.
Responsibilities:
- Provide world-class service to clients via email, chat, and phone
- Identify issues and provide solutions
- Ensure high levels of customer satisfaction
- Record data in the CRM system
- Provide ad-hoc support
- Be a team player and participate in the success of the team and project
Required Skills and Qualifications:
- Native-level German and at least B1-level English
- Knowledge of customer experience and its impact
- Excellent communication and problem-solving skills
- Drive for excellence and professionalism
- Team player with a commitment to work
Benefits:
- Two options: free accommodation (shared flat, all bills included) or monthly salary adjustment
- Reimbursement of initial flight expenses
- Airport pick-up
- Yearly two-way flight ticket back to home country (within EU)
- Private health insurance included from first day of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
Company Overview:
We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Our team consists of talents from over 80 nationalities, and we offer real career opportunities in different fields.
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