Global Customer Experience Representative
Há 3 dias
Experience the thrill of working with top global brands in Lisbon, Portugal. We're seeking a talented individual to join our customer service team as a Global Customer Experience Representative.
Company OverviewOur client is a leading outsourcing company that provides exceptional services to clients worldwide. With operations in 88 countries and over 420,000 employees, they offer a wide range of solutions, including customer acquisition management, technical support, and debt collection.
Salary and BenefitsThe salary for this role is estimated to be around $45,000 - $60,000 per annum, depending on experience. Additionally, you'll receive a complete relocation package, including a refunded airline ticket and free accommodation in their company apartment throughout your employment. You'll also enjoy a fixed monthly salary, bonus, and private health insurance.
Job DescriptionAs a Global Customer Experience Representative, you'll play a crucial role in handling customer issues via email, chat, and phone. You'll work closely with your team to provide friendly, effective, and professional support, while going above and beyond to meet customer expectations.
Required Skills and QualificationsTo succeed in this role, you'll need:
- Fluency in Danish (C2 level)
- Good knowledge of English (B1-B2 level)
- Basic computer skills, with advanced coding skills preferred
- Excellent communication and analytical skills
- Ability to multitask and work under pressure
Living in Portugal offers many advantages, including a warm climate, access to the Atlantic ocean, and a low cost of living. You'll also benefit from tax exemptions and a relatively low crime rate. Plus, employers must pay employees a meal allowance for each workday, which is tax-free.
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