Customer Experience Representative

Há 1 mês


Lisboa, Lisboa, Portugal Xm Tempo inteiro

Customer Experience Representative

We are seeking a highly motivated and customer-focused individual to join our Customer Experience Team in Limassol. The successful candidate will be responsible for delivering exceptional customer service through various communication channels, including live chat, email, and telephone. Key responsibilities include:

Handling client inquiries and resolving issues in a timely and professional manner
Performing client analysis and taking actions as required
Promoting available products and services to clients
Developing and maintaining excellent relationships with prospective and existing clients

Main requirements:

Degree in a business-related field
Client handling experience in the financial services sector is a plus
Excellent oral and written skills in English
Ability to multitask and maintain a high level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy

Benefits include an attractive remuneration package, private health insurance, and corporate pension fund. If you are a motivated and customer-focused individual looking for a challenging role, please visit our website to submit your online application.



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