Customer Experience Representative
Há 1 mês
Key Responsibilities:
As a Customer Experience Representative at Xm, you will be responsible for handling client inquiries via live chat, email, and telephone. You will perform personal client analysis and take actions as required to ensure high-level service is provided. Additionally, you will promote available products and services to clients and develop and maintain excellent relationships with prospective and existing clients.
Main Requirements:
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent German speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Benefits:
At Xm, you will benefit from an attractive remuneration package, private health insurance, and a corporate pension fund. You will also have the opportunity to work in an intellectually stimulating environment and receive continuous personal development and international training opportunities.
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