Global Customer Support Representative for International Brands

Há 20 horas


Lisboa, Lisboa, Portugal Work International Tempo inteiro

Work as a Global Customer Support Representative

We are seeking a highly motivated and customer-focused individual to join our team in Lisbon, Portugal.

About the Role:

You will be working with some of the world's most famous brands, handling customer inquiries via email, chat, and phone.

Key Responsibilities:

  • Provide exceptional customer service and support via various communication channels.
  • Work collaboratively with colleagues to resolve customer issues efficiently.
  • Show flexibility and adaptability in a fast-paced environment.
  • Develop strong analytical and problem-solving skills to address complex customer concerns.

Requirements:

  • Language Skills:
    • Fluency in Danish (C2 level).
    • Good knowledge of English (B1-B2 level).
  • Technical Skills:
    • Basic computer skills (mandatory). Advanced coding skills preferred.
  • Personal Qualities:
    • Excellent communication and interpersonal skills.
    • Able to work under pressure and multitask effectively.
    • Proactive and quick learner.

What We Offer:

  • A competitive €22,000 - €28,000 per annum salary package.
  • A complete relocation package, including refunded airline tickets and free accommodation in a company apartment throughout employment.
  • Free Portuguese language lessons.
  • Private health insurance.
  • Professional growth development opportunities.
  • A contract focused on a long-term relationship.

Living in Portugal:

Portugal offers a warm climate, beautiful landscapes, and a relaxed lifestyle. Residents enjoy a low crime rate, relatively low cost of living, well-developed medicine and education systems, and tax exemptions.



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