Customer Service Representative for Global Brands

Há 6 dias


Lisboa, Lisboa, Portugal Work International Tempo inteiro

Customer Care Role Overview

As a Customer Support Agent at Work International, you will be part of a dynamic team dedicated to delivering exceptional customer experiences for our global clients. Your primary responsibility will be to interact with customers via email, chat, and phone to resolve their inquiries and issues in a friendly, effective, and professional manner.

Key Responsibilities

  • Communicate with customers to understand their needs and concerns.
  • Provide solutions and support to customers via various channels.
  • Collaborate with colleagues to ensure seamless customer support.
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers.

Requirements

  • Fluency in Hebrew (C2 level).
  • Good knowledge of English (B1-B2 level).
  • Basic computer skills and proficiency in relevant software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer

  • Competitive fixed monthly salary and bonus.
  • Complete relocation package, including refund of airline ticket and free accommodation.
  • Free Portuguese language lessons and private health insurance.
  • Professional growth opportunities and a dynamic work environment.

Why Portugal?

Portugal offers a unique blend of culture, climate, and lifestyle. Enjoy the beautiful beaches, rich history, and vibrant cities. Our clients appreciate the country's low cost of living, high standard of living, and excellent education system.



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