Customer Service Representative for Global Brands
2 semanas atrás
About the Role
We are seeking a skilled Customer Service Representative to join our team in Lisbon, supporting our global brands with exceptional customer experiences.
Responsibilities and Impact
- Assist customers with queries and issues via phone, email, or chat
- Provide smart and calm solutions, paying attention to details
- Work proactively to resolve customer concerns
Requirements and Qualifications
- Fluency in Dutch or Flemish and good command of English
- Energetic and innovative mindset
- Excellent communication and teamwork skills
- Intercultural mindset and willingness to work with diverse nationalities
- Passion for customer service and problem-solving
What We Offer
- Long-term fixed-term contract, renewable every year
- Full-time role (40h/week) with rotating shifts
- Competitive salary and benefits, including accommodation options
- Reimbursement of initial flight expenses for international candidates
- Free Portuguese lessons, cooking classes, and social events
- Real career opportunities in different career paths
About Our Company
We are a multinational organisation committed to supporting our employees' career development, language skills, and social integration. Join our team and become an integral part of our international team, working with talents from over 80 nationalities worldwide.
Apply Now
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