Digital Customer Support Representative for a Multinational Brand

Há 4 dias


Lisboa, Lisboa, Portugal Work International Tempo inteiro
Customer Support Agent in Lisbon

Sunny Lisbon is calling your name

We are seeking an experienced and friendly Customer Support Agent to join our team at Work International in Lisbon, Portugal.

As a Digital Customer Support Representative, you will be working with some of the world's most respected brands, handling customer inquiries via email, chat, and phone in a professional and effective manner.

You will be part of an extremely driven team in awesome Portugal and have the opportunity to advance your career with complete training by certified instructors and many career development opportunities.

About the Job
  • Handle customer issues in a friendly and professional manner via email, chat, and phone.
  • Be creative, flexible, and solution-oriented with customers and colleagues.
  • Show a proactive approach working in a changing and fast-growing environment.

We are looking for someone who is fluent (C2 level) in Dutch, has good knowledge of English (B1-B2 level), and basic computer skills. You should also have excellent communication skills, both verbal and written, and be able to adapt quickly to new situations.

Apart from being a great fit for the job, we offer a complete relocation package that includes a refunded airline ticket, free accommodation in our company apartment throughout the employment, a fixed monthly salary, bonus, and private health insurance.

About Our Client

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.

Their office in Lisbon is a vibrant and charismatic workplace where you can enjoy a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions.

Salary and Benefits

The estimated salary for this position is €25,000 - €35,000 per year, depending on experience and qualifications.

We also offer a range of benefits, including:

  • Refunded airline ticket
  • Free accommodation in our company apartment throughout the employment
  • Fixed monthly salary
  • Bonus
  • Private health insurance


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